Festival Terms & Conditions

These are the Terms and Conditions for Womanifest Festival

Definitions


“Campsite” means the campsite surrounding the Venue that is used solely for the Event during the Event period.
“Event” and “Festival” means Womanifest Festival;
“Event Rules” means all rules which apply in connection with the Event in addition to these Terms and Conditions which are either communicated by us or on our behalf in writing, online or otherwise in advance of the Event or displayed at the Event site;
“the Promoter”, “we”, “us” and “our” means Womanifest C.I.C. Limited and any associated promoter(s) of the Event;
“ticket” means any valid ticket or wristband which permits you to attend the Event or any valid wristband for which you have exchanged your ticket at the Event;
“Venue” means Cherry Orchard Farm, Cheshire

"Stallholder" means any vendor at the event
“you”, “your”, “ticket holders” and “guests” means you as the ticket holder.

Status of Terms and Conditions
These Terms and Conditions incorporate and should be read in conjunction with, the terms and conditions of the authorised ticket agent from which you purchased your ticket which are available on the website of the relevant ticket agent. In the event of any inconsistency between these Terms and Conditions and the terms and conditions of the relevant authorised ticket agent, these Terms and Conditions shall prevail.

All tickets are sold subject to these Terms and Conditions. Purchase and/or use of a ticket/s to enter the Event constitute acceptance of these Terms and Conditions on your behalf and on behalf of any person for whom you are purchasing tickets.

The Promoter reserves the right to vary these Terms and Conditions from time to time without notice and at our sole discretion. Updates will be published on the Event website www.womanifest.co.uk

Any directives or statements printed on the tickets, or posted or announced at the Event, also form part of these Terms and Conditions.

In the instance of a breach of any of the Terms and Conditions, the Promoter reserves the right to cancel the ticket/s and eject the offender/s and retain all monies paid.

Age Policy
Only persons aged 18 or over are permitted to enter the Event independently. Anyone under the age of 18 must be accompanied by an parent/guardian over the age of 21 and supervised at all times.

Anyone aged 18+ must provide ID and may enter the festival unaccompanied. We do not accept any parental or guardian duty for any person attending the Event and persons aged 18 or below obtain the permission of a parent or legal guardian before attending the Event.

We only accept the following forms of ID: Valid Photo Driving Licence, Valid Provisional Photo Driving Licence, Valid Passport, Valid PASS card from the National Proof of Age Standards Scheme (this is the best form of ID to bring if you don’t want to bring a valuable document). More information on how to obtain your PASS card can be found here. ID must be original. No copies or photos will be accepted. We reserve the right to refuse admission if, in our opinion (including that of any third parties instructed by us) there is any doubt that the ticket holder is under the applicable entry age requirement. In such instance, you will not be entitled to a refund and your ticket will be invalidated.

We and our suppliers operate a strict Challenge 25 policy across all bars at the Event and valid ID is required to buy and drink alcohol.

Anyone under the age of 18 caught drinking or in the possession of alcohol will have the alcohol confiscated and may be ejected from the Event without any refund.

Anyone over the age of 18 caught buying alcohol for someone under the age of 18 will be ejected (together with, at our discretion, anyone in the same party) from the Event without any refund.

It is your responsibility to check the suitability of the Event for you and anyone in your party regardless of official age restrictions, this includes considering the type of audience the Event is likely to attract and whether such an audience is a suitable environment for you and anyone in your party. You will not be entitled to a refunds if any aspect of the Event, including the behaviour of other attendees, causes offence to you or any children on whose behalf you have purchased ticket

Ticket Purchase
Only customers holding a valid ticket will be admitted to the Event. You must retain your ticket on you at all times during the Event. If you are using a mobile ticket, it is your responsibility to ensure you have a sufficiently powered mobile device enabling you to show your ticket for the entire duration of the Event.

Tickets are not exchangeable or refundable. Any attempt to exchange or transfer your ticket in breach of this clause shall result in your ticket (and the ticket of anyone in your party) being void (resulting in the ticket not being valid for entry, and, if already entered, ejection from the Event) without refund. You can transfer your ticket to someone else.

Tickets, wristbands and/or other forms of accreditation to the Event are personal, revocable licences and shall at all times remain the property of the Promoter. For security purposes, we reserve the right to recall any accreditation at any time.

You are prohibited from using your tickets as part of any promotion, competition, advertisement or give away, or as part of any product or service package, or for commercial gain, without the express written permission of the Promoter. Any attempt to do so will result in your ticket (and the ticket of anyone in your party) being void (resulting in the ticket not being valid for entry, and, if already entered, ejection from the Event) without refund.

The Promoter is not liable for lost, stolen or defaced tickets or wristbands. If you lose or damage your ticket or wristband, you will not be able to re-enter the Venue or Campsites. All tickets and/or wristbands will be checked when entering and leaving the Venue and Campsites. Replacement wristbands will only be issued at the box office if the original wristband is still on the customer’s wrist at the time of request and may incur a charge.

Ticket price and availability may be subject to change without notice prior to purchase


Your ticket may be invalidated without refund if any part of it is removed, defaced, altered or damaged, whether accidental or not. It is your responsibility to keep your ticket safe and in its original condition.

Upon purchase, please check tickets carefully as mistakes cannot always be rectified after purchase. Should you realise you have made a mistake during the purchase process, please contact your point of purchase as soon as you realise so that we may try to assist you. We may not be able to respond to such requests for assistance during or immediately prior to the Event.

Tickets are not issued on a sale or return basis and refunds will not be made on returned tickets unless provided for under these Terms and Conditions.

Ownership or possession of a ticket does not confer any rights (by implication or otherwise) on you to use, alter, copy or otherwise deal with any of the symbols, trademarks, logos and/or intellectual property appearing on the ticket.

Entry Policy
All ticket holders and attendees must consent to a security search of persons, clothing, bags and any other items deemed necessary both at the entrance gates to the Venue, the Campsite, and generally during the course of the Event. Refusal to consent to such searches will result in the non-consenting ticket holders being denied entry (resulting in the ticket not being valid for entry, and, if already entered, ejection from the Event) without refund.

Prohibited items or any items that the Promoter or third parties acting on its behalf (such as security) deem to be either; a risk to the safety, security or enjoyment of others; unsuitable to be taken to the Event; or, may be used in an illegal or offensive manner (regardless of whether or not the item itself is illegal) are not permitted to be taken into the Venue or the Campsite. In certain circumstances, entirely at our discretion, we may allow you to dispose of such items in order that you may be admitted to the Event. In such circumstances, the items will be disposed of in any matter we think appropriate and you will not be entitled to recover such item at a later time.

Ticket holders may be ejected if found in possession of prohibited items inside the Venue

Prohibited items include but are not limited to:
~ Food and Drink. Save that 1 x 750ml sealed bottle of water per person can be brought into the Venue, no food or drink can be taken into Venue.

Campers are referred to the camping conditions below for information regarding food and drink in the Campsite.

If you have any specific dietary requirements that we don’t cater for at the Event, we do allow a reasonable amount of food to be brought into the Venue for personal consumption.

This must be confirmed with us in advance of the Event by writing to us. Contact information can be found in the Event’s website. A list of the vendors and foods available will be posted to our website closer to the Event;

~ Drugs / Controlled / Psychoactive Substances – illegal drugs, Nitros Oxide, ‘Legal Highs’ or any associated paraphernalia;

~ Weapons (or anything that could be considered a weapon in our opinion or that of our third-party suppliers);

~ Animals (except registered assistance dogs);

~ Bicycles, roller-skates, skateboards, scooters, personal motorised or non-motorised vehicles, except for wheelchairs;

~ Items considered to be dangerous or inappropriate in a festival environment, including, but not limited to; glass in any form, spray cans, gas canisters or compressed gas in any container, fireworks, flares, candles, smoke canisters, chinese lanterns, camp-fires, explosives, firearms, knives or blades, replica weapons of any sort, large golf umbrellas, stools / camping sticks / furniture, gazebos or parasols, sports equipment, flags and banners, megaphones, amplification equipment, speakers over the size of 22.5 x 12 x 10 cm klaxons, airhorns, laser devices, remote controlled drones, hi-visibility tabards or similar; and All Items listed on our website.

~ Moshing, crowd surfing, climbing on Event structures or existing park landscape and anti-social behaviour of any sort is not permitted.

~ No refunds will be offered to customers who are refused entry or ejected from the site at the discretion of the Promoter.If you are refused entry to the Event, or have been previously ejected, you may not purchase another ticket or otherwise gain entry.Failure to produce the appropriate receipt/ticket or pass, when so requested, may result in ejection from the Event, without later claim or compensation.There are no pass outs and no re-admission after first entry to the Event for any ticket holders. For Weekend No Camping ticket holders, upon leaving the event each day, there will be no re-admission until the following day. To ensure the safety of our attendees, from time to time we may have to restrict exit from certain gates and at certain times.

Filming, Photography & CCTV
~ Unauthorised photography, video, audio recording and transmission of the Event, the performers and the performance for professional purposes or financial gain is strictly forbidden.·

~ Professional audio and imaging equipment are not permitted to be brought to the Event without prior agreement.


~ Ticket Holders consent to being photographed, filmed and sound recorded as an audience without payment, and to their image being exploited in any and all media for any purpose at any time throughout the world by the Promoters who shall own the copyright in all such recordings. All personal data will be processed in accordance with our Privacy Policy.


~ CCTV will be in operation across the Venue and Campsite. Images are recorded for the prevention of crime and disorder. If requested, images will be passed directly to the Police.

Trading & Commercial Activity
Only those specifically authorised by the Promoters to undertake trading, marketing or commercial activity at the Event may do so.

See our stall holders, traders and vendors terms & conditions further down this page

Unauthorised Ticket Agents and Touting
Tickets bought from unauthorised agents are not valid and admission will not be granted to the Event if you attempt to use any ticket bought from unauthorised agents. To be as safe as you can and to avoid obtaining an unauthorised ticket, follow these simple guidelines. Please note that these guidelines are not intended to be an exhaustive list of precautions which you should take to avoid obtaining an unauthorised ticket:
Do not buy from an unofficial ticket agent. See Tickets is the official ticket agent of the Event. We may also sell tickets directly for corporate or group bookings and we have other online and in-store official ticket agents. If you are in doubt as to whether or not a ticket agent is authorised please contact us in advance of the ticket purchase and we will be happy to assist. For more information on authorised ticket agents for the Event please visit the Event’s info page, where all agents are listed.
Read all terms and conditions provided by the official ticket agents before purchase.
If there are no tickets available, do not be tempted to buy from unofficial ticket agents, instead, contact us for availability and guidance.·
Do not buy from internet auction sites or exchange/buy tickets on social networking sites such as Facebook.·
If you live in the UK do not buy from a website with an overseas office address, or with no registered address shown.

Do not buy from another individual or tout, either in advance of, or outside, the Event.

·
If we are aware that you have bought tickets anywhere other than from official authorised outlets you will not be granted access to the Event. Tickets are non-transferable, which means that once purchased you cannot sell them on to others, charges may apply and you must read the terms carefully before accepting, we are not responsible for any such charges). The Promoter will be unable to assist you if you have bought from an unauthorised source, as we will have no purchase history available for the ticket.
If you do encounter problems contact your credit card issuer as soon as possible.
Occasionally, due to genuine circumstances, you may find yourself with a spare ticket. Please do not be tempted to sell it on an unauthorised auction site or to sell to a ticket tout or unauthorised online agency. If you do the purchaser may not be able to enter the Event (under the Terms and Conditions) for the reasons set out above. Should this happen you may find that the purchaser brings a legal claim against you for selling a ticket which does not permit access to the Event.
We reserve the right to cancel any ticket booking which we reasonably believe to have been made with a view to resell such tickets, or, where the ticket has been purchased using fraudulent means, such as credit card fraud.·
Tickets may be restricted to a maximum number per person per credit card or per household. These restrictions will be notified to you by our ticket agents and on our website before you make your booking. We reserve the right to cancel tickets purchased in excess of this number without prior notice to you of such cancellation.·
Tickets obtained in breach of these Terms and Conditions shall be null and void and the Promoter may refuse admission to, or eject you from, the Event. Any person seeking to use a void ticket in order to gain or provide entry to an Event will be considered to be a trespasser and will be ejected and liable to legal action. Void tickets are non-refundable.

Refunds
In the event of a cancellation, postponement or Material Alteration of the Event (defined below) you will be entitled to a refund in accordance with the terms and conditions or refund policy of the authorised ticket agent from whom you purchased a ticket.

Where the cancellation takes place part-way through the Event, you may be entitled to a refund of part of the face price which you paid for the ticket which shall be determined at our reasonable discretion.

You will not be entitled to a refund in any other circumstances.

Unless the authorised ticket agent states otherwise, you will not be entitled to a refund of booking fees.

Personal arrangements including travel, subsistence and accommodation in relation to the Event which have been arranged by you are made at your own risk and neither the authorised ticket agent nor the Promoter will have any liability for any such loss of enjoyment or wasted expenditure in the case of a cancellation, postponement or otherwise.

A “Material Alteration” is a change which, within our reasonable opinion, makes the Event materially different to the Event which purchasers of the ticket could reasonably expect.

Unless the Event you are attending is a concert with a clear headline act (i.e., not a festival), changes to acts and the use of understudies in theatre performances shall not be considered a Material Alteration. A change to performance times is not considered a Material Alteration.

A Material Alteration is judged by reference to the nature and billing of each Event. The Event is judged by reference to the overall theme rather than the individual act scheduled to appear.

No scheduled acts may be considered as headline acts regardless of their relative fame or prominence on the billing, and so cancellation by an artist will not entitle you to a refund, regardless of their position on the bill.


In order to claim your refund please refer to the terms and conditions of the authorised ticket agent from which you purchased your ticket for details of how to claim a refund or to any communication received from the authorised ticket agent and/or us by e-mail. social media, media or other means. The point of sale may not make a refund if you fail to follow the instructions provided within the notified timeframes. Refunds will only be made to the person who purchased the tickets.·


It is your responsibility to check that the Event has not been cancelled, rescheduled or made the subject of a Material Alteration. Information on such matters will be made available on behalf of the Promoter as soon as reasonably practicable on the Promoter’s website and/or at the Event venue. Customers are advised that the website cannot always be updated immediately and that circumstances giving rise to cancellation, postponement or Material alterations can sometimes arise immediately prior to an Event. We advise you to check before you travel.


Tickets will not be refunded where they have been used to gain entry to an Event or where you are able to and choose to attend a postponed Event.·


Any reduction in price, discount or promotional offers, either to the face value of the ticket or otherwise, will not qualify for a refund or partial refund and can only be carried forward to future events at the Promoter’s discretion.

COVID-19

In light of the ever-changing situation relating to the Covid-19 pandemic, we will update our website with any Covid-19 related terms and conditions and guidance on an ongoing basis. Please check our website closer to the Event. We reserve the right at our absolute discretion and without payment of refund or any other compensation to amend these Terms and Conditions and our Event Rules from time to time in order to ensure that the Event complies with all applicable laws, regulations, rules, orders, guidance (whether or not having the force of law) and any other requirements relating to Covid-19 issued by the UK Government or any other competent authority. Such measures may include, without limitation, wearing of face masks, social distancing measures, proof of Covid-19 status.

Further Information

The Event is subject to licence.

The Promoter reserves the right to refuse you entry to and/or eject you from the Event. In particular but without limitation you may be refused admission to or removed from the Event for any of the following reasons: for health and safety or licensing reasons; if you behave in a manner which has or is likely to affect the enjoyment of other persons at the Event; if you use threatening, abusive or insulting words or mannerisms; if, in the Promoter’s reasonable opinion, you are acting under the influence of alcohol or drugs; if you fail, when required, to produce proof of identity or age; if you refuse to comply with the Promoter’s security searches; if you breach these Terms and Conditions; and/or if your ticket is void.

If before or during the Event you have a complaint in relation to the Event, please contact the Promoter or a steward promptly since complaints are very difficult to deal with after the Event.

You must comply with any and all instructions given to you by the Promoter and/or stewards and staff at the Event.

Whilst every effort is made to ensure that the full, advertised billed performances take place, the Promoter reserves the right to change the published bill and/or running times without notification. This includes, but is not limited to, artists and billed attractions.

Tickets are for the Event and not a specific artist.

Any published start and finish times of a performance at an Event are estimates only and are subject to change. The Promoter shall not be liable for any change of a published start or finish time. It is your responsibility to make appropriate arrangements to ensure that you arrive at the Event in sufficient time (taking into account time required for queuing and searching to enter the Event) in case the Event or the performance you wish to see starts earlier than the published time or otherwise to ensure you are able to stay until the close of the Event or performance should you wish to if it overruns. We will not be responsible to make any refund or meet the costs of any alternative travel arrangements or for any loss of enjoyment or other indirect loss as a result of an Event not running to the precise advertised times or for your late arrival at the Event.

There will be no admission to the Event before the designated opening times on any day of the Event. Box Office times to be detailed on the Event’s website in the week before the Event.

All guests are asked to observe and comply with safety advice, site signage and ‘No Smoking’ areas. In accordance with Smoke-Free Regulations, the tented arenas and other areas of the Event are designated ‘No Smoking’ areas. Normal statutory rules and regulations apply and should be observed at the Event and failure to do so may result in ejection from the Event. You shall not bring into the Event or display or distribute (whether for free or not) at the Event any sponsorship, promotional or marketing materials.

Access to areas within the Event are subject to capacity and the Promoter accepts no liability and will not offer any refunds if you are unable to attend a specific performance due to it being at maximum capacity. You may be required to queue so please arrive early to avoid disappointment.

The Promoter reserves the right to implement any restrictions/conditions deemed necessary before and during the Event to ensure the safe management of the Venue. You must at all times comply with any and all instructions given to you by Event staff and stewards. If the Event takes place outdoors on a greenfield site which may be uneven in places and conditions underfoot may be affected by weather and heavy footfall. You should take reasonable precautions to avoid suffering injury, including, without limitation, wearing sensible shoes and taking care in areas where ground is uneven or has been affected by adverse weather.

Strobe lighting, lasers and smoke / haze effects and other special effects may be used in some performances.

Ticket Holders accept that exposure to loud music over periods of time can cause damage hearing. It is the Ticket Holders responsibility to ensure that they protect themselves from such exposure if so required.

The Event is an outdoor event. Please bring suitable clothing and footwear. No refunds will be given due to inclement weather.

Official merchandise is usually only available inside the Event site and online through authorised channels. The Promoter does not accept any responsibility for the sale of merchandise outside of the Event site or through unauthorised channels.

The Promoter will not accept responsibility for any damage or loss of personal items at the Event.

Access Requirements

The Promoter offers one free ticket for a personal assistant to accompany a ticket holder with access requirements. We will require you to provide valid documentation of your accessibility requirements before issuing the P.A. free ticket. Information on how to apply and the approved forms of supporting documentation can be found on the Event website.

If you have access requirements please contact us as far in advance of the Event as possible. If you have not notified the Promoter of your access requirements in advance we cannot guarantee that we will be able to cater to your needs though we will use reasonable endeavours to do so.

Liability
You agree that the Promoter, its servants or agents will not be liable to you for any loss, injury or damage to any person (including you) or property however caused (including by the Promoter or its servants or agents) in any circumstances unless due to the negligence or wilfull or malicious act of the Promoter, its servants or agents.

You agree that the Promoter shall not be liable to you for any indirect or consequential costs, claims, actual or alleged losses howsoever arising out of or in connection with the Event and/or our obligations under these Terms and Conditions including, but not limited to, loss of profits, anticipated profits, savings, business or opportunity, or loss of publicity or loss of reputation, or opportunity to enhance reputation, or loss of contract or other economic or consequential loss arising from the performance (or any failure to perform) these Terms and Conditions.

The Promoter will not have any liability to you whatsoever for loss or expenses incurred in connection with the Event or any cancellation of the Event, including, without limitation, costs of any personal travel, accommodation (including camping facilities) or hospitality arrangements made relating to the Event or the cancellation of the Event.

We do not sell travel packages. Where you have purchased any travel, accommodation, camping (including the Campsite) or any additional extras from a third party, this does not constitute a travel package and, even in the event of cancellation, postponement or Material Alteration, we are not responsible for any refunds requested by you from those third parties. You should read third party the terms and conditions together with any refund policies they provide carefully. If we have provided any link or direction to a third party, this does not constitute a recommendation or suggest any affiliation with these third parties and does not constitute a travel package.

General

To the fullest extent permissible in law, the Promoter shall be entitled to assign all and any of its rights and obligations under these Terms and Conditions, provided that your rights are not adversely affected.If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, the invalid or unenforceable provision shall be severed or amended in such a manner as to render the rest of the provision(s) and remainder of these Terms and Conditions valid or enforceable.If the Promoter delays or fails to enforce any of these Terms and Conditions it shall not mean that the Promoter has waived its right to do so.

These Terms and Conditions (including updates provided via our website) together with the ticket purchase terms and conditions and constitute the entire agreement between the parties in connection with the subject matter of these Terms and Conditions and supersede any previous terms and conditions, agreement or arrangement between you and the Promoter relating to the subject matter of these Terms and Conditions.

These Terms and Conditions shall be governed by the laws of England and Wales and the parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

Camping

Camping, and access to the Campsite, is strictly subject to the purchase of a camping ticket. All day ticket holders and weekend ticket holders not holding a camping ticket are forbidden to camp at the Event or enter the campsite and anyone found in the campsite or camping without a camping ticket will be removed from the Event.

Campers should pitch tents in designated camping areas only and stay out of fire lanes and other working areas.Gazebos, awnings and trailer tents are not allowed on the campsite. You should bring a tent that is sized for the number of occupants. We reserve the right to refuse to allow any structures which are too large or which we believe may cause a health and safety risk.

We will not be liable for any failure to provide any advertised facilities within the camping area.All items are brought and left at your own risk. You are allowed to bring your own limited supply of food into the campsite on first entry only for personal consumption and it cannot be brought into the Event Venue. You are permitted to cook solely within the designated areas within the campsite only using approved BBQ’s by the campsite.

Camping guests may take a supply of their own drink into the campsite on first entry only.

We will frequently update our website with useful information for campers and encourage you to read these carefully before travelling.

Terms for Workshops & Speakers at Womanifest

I agree to run a workshop at Womanifest in Cheshire, UK, on the 6th / 7th July 2024 on the date and time confirmed to me by email.I agree to comply with all programme-related deadlines provided to me by Womanifest. including but not limited to:

a) Promotional photos and official bio & social media handles 

b) Workshop title, objectives, description, outcomes + promo blurb 

c) Insurance and other documentation as requested 

During my workshop, I am free to reference my books and online channels, but I will not engage in any type of promotional marketing or selling of any other product or service.

I agree to provide my workshop materials and a pre-recorded video version (6 weeks prior to the event), exclusively for the ticket holders of the festival that will be shared in a password protected portal for them to access after the festival.

I grant to Womanifest a royalty-free license to use, reproduce and distribute my workshop (including video recordings of the talk) in any way in the future, with appropriate attribution to me. I understand that this license does not change the fact that I retain copyright ownership of my presentation and does not prohibit me from using my presentation in any way or from allowing others to use it.

To the best of my knowledge, my presentation does not violate any proprietary or personal rights of others (including any copyright, trademark and privacy rights), is factually accurate, and contains nothing defamatory or otherwise unlawful.

I have the full authority to enter into this agreement and have obtained all necessary permissions or licenses from any individuals or organisations whose material is included or used in my presentation.

I confirm that I am suitably experienced and qualified to run a workshop on this topic.I authorise Womanifest to use my name, photograph, and biographical data in connection with the use and promotion of the programme.

For workshops - I agree to pay a fee of £250 upfront in return for 5 weekend tickets worth £625 that I can gift or sell to my audience with the opportunity to retain the monies for the difference in value which could equate to £375 as payment for my workshop and supporting ticket sales. I will not charge more than the face value of the tickets (£125)

For experiences/activities - I agree that Womanifest will manage the bookings and charge a fee to participants to attend my session which will be on a 50/50 profit split. This is be paid to me within 30 days of the event.

I provide consent for Womanifest to record part/all of my talk/workshop if they choose in video form. I understand that Womanifest will be the sole copyright owner of the recording and can distribute it, along with any supporting materials.

I will be responsible for all transportation arrangements to the event. I will book my own travel. Womanifest does not reimburse for expenses including car travel, hotel rooms booked or other expenses incurred during the event days.

I commit to supporting the promotion of the event by regularly sharing on social media and to my email list and audience.

I agree to provide any relevant insurance documents e.g. professional indemnity and/or public liability as required.

I agree to notify Womanifest immediately in the event that an emergency should prevent me from meeting my obligation as a speaker.

Terms for Stall holders, Traders & Vendors at Womanifest

By attending our events you are confirming you agree with our terms and conditions, which have been put together to protect your business, Womanifest CIC and our visitors.

Before you trade (Insurance Requirements)

Non- Food Traders

~ You need a minimum of £5 million public liability insurance to showcase at our events and it is your responsibility to keep this up to date.

~ If you employ staff you need to include employees insurance onto your policy.

~ You must have the ability to produce your public liability insurance for spot checks.

~ We need you to think over the risks of showcasing at our events and plan a risk assessment. Plan out what you have to do to keep yourself and our visitors safe. Thinking of trip hazards, sharp objects, health and hygiene hazards, infrastructure hazards (especially when you provide your own gazebo, weights etc). It is the traders responsibility to ensure their products conform to the accepted legal framework and legislation for general consumer sales in the UK.

~ Womanifest CIC does not allow the sale of any fur or fur based products at our events. We reserve the right to ask any trader with said products to be removed with immediate effect.

~ We need to ensure we all work together in a respectful environment. Any disagreements between stall holders, or concerns, need to addressed to the office team Monday-Friday during office hours. Our event managers on the event do not decide layouts etc. Our event managers role on event day is to ensure the event is safe, managed and marketed.

Food Traders (General Stalls)

~ No handling food without gloves

~ Hand wash facilities must be provided (as a minimum flask of hot water and hand wash)

~ ALL open food must be covered

~ Spray and wipe table before and after use with anti-bacterial spray

~ You must clear your own rubbish at the end of the day, it is not to be placed into our bins.

~ You need a minimum of £5 million public liability insurance to showcase at our events and it is your responsibility to keep this up to date.

~ If you employ staff you need to include employees insurance onto your policy.

~ At each event you must have the ability to produce your public liability insurance for spot checks.

~ Each food based business needs to register with their local council and request an inspection from an environmental health officer. Some food based businesses may be told they are low risk/ low priority for an inspection. It is imperative that you are registered as a minimum and when your inspection takes place the best practice is to display your food hygiene rating on your stall.

~ Your local council will provide information on your packaging requirements as a business, weights and measures, what you should display regarding allergies and are happy to answer any questions you may have. You can refer to Safer Food, Better Business.

~ It is your responsibility to ensure all your accreditation is up to date.

~ Sneeze Guards MUST be in place on your stall, covering all food items.

~ We need you to think over the risks of showcasing at our events and plan a risk assessment. Plan out what you have to do to keep yourself and our visitors safe. Thinking of trip hazards, sharp objects, health and hygiene hazards, infrastructure hazards (especially when you provide your own gazebo, weights etc).

Hot Food Traders

~ Street food stalls may be asked to provide £10 million public liability insurance to showcase in some locations.

~ If you employ staff you need to include employees insurance onto your policy.

~ You must have the ability to produce your public liability insurance for spot checks.

~ Need to demonstrate that you have access to hot water to wash your hands. This can be a system built into your stalls, pans to heat up water etc.

~ Selling hot and heated foods – You must check the temperatures of your food before serving.

~ Cool Boxes – also need to be checked for correct temperatures through the market day and prior to serving.

~ We need you to think over the risks of showcasing at our events and plan a risk assessment. Plan out what you have to do to keep yourself and our visitors safe. Thinking of trip hazards, sharp objects, naked flame hazards, health and hygiene hazards, infrastructure hazards (especially when you provide your own gazebo, weights etc).

~ You will need to provide your own cabling and any appliances brought onto site must be PAT tested and meet the minimum legal requirements and have the relevant PAT certificates with you at any event where electrical appliances are being used.

~ All gas appliances must have gas safety certification. Do not bring more than one gas bottle onto site.

Trader Regulations

~ As a trader it is your duty to always be up to date with governmental legislation regarding your product. Please see below for examples of what we expect from you:

Cosmetic guidelines

~ A copy of their CAS (cosmetic safety assessment)

~ A copy of their public liability insurance documents

~ An email confirming that their products are registered on the CPNP (Cosmetic Products Notification Portal) and that their products have a PIF (Product Information Sheet) available for all products on sale.

~ If products are sold as organic, vegan or cruelty free, they must be able to provide certification of this from bodies such as The Vegan Society, PETA and their suppliers certification of organic produce.

Silver guidelines

~ It is an offence to describe an un-hallmarked article as being wholly or partly made of silver, palladium, gold or platinum

~ Supply or offer to supply un-hallmarked articles to which such a description is applied

~ What needs to be Hallmarked? Any article described as being wholly or partly made of gold, silver, platinum or palladium that is not covered under exempt articles.

~ If you sell something described as a precious metal you must clearly display the Dealer’s notice in A4 format or larger without alterations

~ Find more information here https://internal.theassayoffice.com/legislation/current-legislation

~ The above are examples of what is expected in those specific areas – as highlighted above it is your responsibility to follow your industries legislation.

Additional for Alcohol Traders

~ You must have a personal licence to sell alcohol at the events. You need to supply The Makers Market UK Ltd with your personal licence number.

~ If the personal licence holder is unable to work the stall you must ensure you designate a competent number of staff who understands the responsibilities of your personal license.

~ You must display a challenge 25 sign on your stall.

~ No tasters are to be displayed on your stall and should not be given until asked for by a potential customer.

When signing up for an event

~ Once you have signed up as a trader with Womanfiest CIC you'll be linked in with our mailing list for all market booking emails. We usually aim to send at least one a week to keep you all updated with what space we have for the upcoming weeks.

~ Please note that invitations are at Womanifest CIC discretion.

~ Womanifest CIC may invite you to be a permanent stallholder at an event, however The Makers Market UK Ltd reserve the right to remove this permanent status at any time.

Confirmations

~ Once your booking and payment has been confirmed, you'll receive an email from them with your booking number. You'll then receive the set up instructions from Womanifest CIC

Prior to the event

~ When showcasing at our events our stallholders acknowledge that they have read our terms and conditions and have accepted them.

~ When showcasing at our event our stallholders acknowledge that they will not engage in any false or misleading conduct including, but not limited to, selling counterfeit goods or mislabeling goods.

~ When showcasing at our events our stallholders acknowledge and agree that the Womanifest CIC cannot give any warranties regarding possible sales, visitor numbers, and exclusivity of goods.

~ When showcasing at our events our stallholders acknowledge and agree that Womanifest CIC is not liable for theft of goods at our events.

~ Womanifest CIC are also not liable for any parking fines issued.

Payments

~ All payments are to be made online via our booking website, once the payment has gone through you'll receive an email from Shopify confirming the booking.

~ We are unable to take any cash payments.

~ Once confirmed if you need to cancel the event we need you to let us know ASAP

~ A refund can only be issued if you cancel more than 12 weeks before the event.

~ After this time no refund will be given.

~ Please let us know ASAP if you are unable to attend, an empty stall is detrimental to the event and to your fellow stallholders.

~ If you have to cancel an event after office hours please contact the event manager on the set up instructions you have been issued.

Before the event

~Prior to the event you will be sent set up instructions and layout.

~It is advisable to connect with our social media channels and take advantage of our strong social media following. Please keep our team aware of any new social media handles you are using.

~ The office team are responsible for the allocation and position of stalls, and it is not permissible for stallholders to change their stall position on the day.

~ Any queries need to be made to our team in office hours.

~ Womanifest CIC reserve the right to change stall locations.

~ When applying for a stall we need you to provide us with an accurate description of what you intend to sell

~ Any additional items not agreed may be asked to be removed on market day.

~ We are unable to offer any of our stall holders exclusivity.

On the day

~ You will be given set up instructions and a layout prior to the event. It gives you information such as off loading times, event times, car parking etc.

~ When setting up, closing down, loading and unloading, care should be taken for your own safety and the safety of others.

~ Where traffic management cones and signs are in place, it is the responsibility of all stallholders to ensure that they are correctly repositioned if moved for access.

~ Should a stallholder need to leave an event early it is expected they will first gain permission from the event manager.

~ Stallholders must operate strictly within the boundaries of the stall, which in most instances is 3m x 1.5m and any additional tables must fit within the allocated space. Please be considerate to your neighbours.

~ The presentation of stalls should be professional. A well presented stall will aid your sales.

~ We aim for us all to work in a supportive and respectful environment. We should treat our event managers, stallholders and members of the public with courtesy and respect at all times.

~ Instructions given by our infrastructure team or event management regarding risk management or accident prevention must be complied with strictly and immediately.

~ Please ensure nothing sharp or dangerous is attached to tables or gazebos that could endanger or harm set up crew when erecting or dismantling equipment or damage infrastructure.

~ Smoking is not permitted in the vicinity of the stalls.

~ When leaving the event stall holders must remove and take away their own trade waste and ensure the stall area in the same condition that it was in before they set up their stall that day.

Own Gazebos

~ Stallholders supplying their own infrastructure must ensure that it is fit for purpose and weighted appropriately. Womanifest CIC is not liable for any damages caused by your own infrastructure.

When things go wrong

~ In the rare occurrence that we have to cancel the event, Womanifest CIC can only offer a 75% refund on the stall fee. We will give you our stall holders as much notice as we can and promote the cancellation on our social media.

~ Any unacceptable behaviour including aggression, abusive language or refusal to comply with a reasonable direction will be treated as a breach of these conditions. Such a breach is likely to result in that stallholder being required to leave the event immediately and being banned from trading at any future event.

~ Issues regarding copyright must be dealt with between the traders, we are a platform to trade from and will not get involved in the legalities of sorting any infringement or copyright issues.

~ Any stallholder using equipment or practices that could endanger the health & safety of any persons will be asked to leave the event.

Womanifest CIC. Registered Number: 11921302

GDPR

~ Womanifest CIC follow all GDPR protocol regarding personal and business data. We do share trader business names when marketing events through social media, print publication and websites.

~ On occasion we are asked for hygiene ratings and council registration from the appropriate authorities and it is within our mandate to respond and disclose this information.

~ The data entered when filling out your information form will stay within our system until you request for it to be removed. Without your direct communication we are unaware that you wish to cease trading at our event.

Trader Expectations

~ Throughout the process of booking to attending our events we have a number of expectations from you the trader, more information can be read below on this.

Abusive Language

~ Under no circumstance do we accept any abusive language whether through social media, email or in person. Abusive language will result in termination from our event.

~ If abusive behavior is witnessed, reported or known to have taken place there will be an investigation into the situation which will result in action being taken against perpetrator.

Abusive Physical Behavior

~ Under no circumstances do we accept any abusive physical behavior. Physical abuse will result in termination from our event.

~ If abusive behavior is witnessed, reported or known to have taken place there will be an investigation into the situation which will result in action being taken against perpetrator.

No Show

~ In the event that you can not attend, and it is out of office working hours, it is your job to let the event manager know. While we accept sometimes things happen that would result in you not being able to attend, not communicating your lack of attendance and or no showing will result in you being removed from future events. Event managers numbers are included within set up and we expect that any issues over the weekend at markets would be highlighted via a phone call or message.

Leaving the Market

~ We expect all traders to stay for the duration of the event. If traders sell out they may leave, but the event manager must be made aware. The event manager will confirm with you whether it is okay for you to leave early.

On the Stall

~ We of course expect professionalism at all times when trading at our events.

Smoking

~ Smoking is strictly prohibited around, next to, and in front of the stalls. If you need to smoke we advise walking outside the event area.

Stall Safety

~ We expect all stall holders to ensure their stall is set up safely. It is essential that all walkways are clear, nothing that is hanging could cause harm and that the products are stacked securely. We have the right to ask you to remove products should they be deemed unsafe.

Stall Set Up

~ We expect all stalls to be set up to a high standard. If you are new to trading ask for our advice or speak to fellow traders – we are happy to give guidance. We have a faqs page on our booking site with expectations listed along with a bookings explained for new traders page with all the information you require.

Our Policies

Your safety is our top priority. Find our Safeguarding Policy here: Safeguarding Policy

Find our Health & Safety Policy here: Health & Safety Policy

Find our Equal Opportunities Policy here: Equal Opportunities and Diversity Policy

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